Terms of service
Last updated: 05 May 2026
Welcome to The Perfume Company. By accessing or purchasing from our website, you agree to the terms and conditions outlined below. Please read them carefully.
General
This website is operated by Ecommerce Advisory Group Pty Ltd (ABN 16 689 668 371), trading as The Perfume Company. Throughout the site, the terms "we," "us," and "our" refer to The Perfume Company. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.
Online Store Terms
You must be at least 18 years of age to purchase products from The Perfume Company. By agreeing to these Terms, you represent that you are legally capable of entering into binding contracts.
You agree not to use our products for any unlawful or unauthorised purpose, and you must not violate any laws in your jurisdiction in the use of the Service.
Australian Consumer Law
Nothing in these Terms of Service is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Where applicable, you are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Accuracy of Information
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occur. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
Products and Services
Products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy.
We reserve the right to discontinue any product at any time. Any offers for products or services made on this site are void where prohibited.
Pricing and Payment
All prices listed on our website are in Australian dollars (AUD) and include GST where applicable. Payment must be made in full before your order will be shipped. We reserve the right to change prices without notice.
Shipping and Delivery
Shipping times are estimates only and are not guaranteed. The Perfume Company is not liable for delays outside of our control, including those caused by postal or courier services. For more information, please see our Shipping Policy.
Cancellations, Returns, and Refunds
Order cancellations, returns, and refunds are governed by our Return & Refund Policy. Please review this policy before making a purchase.
Limitation of Liability
To the extent permitted by Australian law, The Perfume Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or services. Nothing in this clause is intended to limit any rights you may have under the Australian Consumer Law.
Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Victoria, Australia.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of those changes.
Contact Information
Questions about these Terms of Service should be directed to:
The Perfume Company
Operated by Ecommerce Advisory Group Pty Ltd · ABN 16 689 668 371
Email: hello@theperfumecompany.com.au
Phone: 1300 539 211
Registered address: 243 Ferguson Road, Seven Hills 4170, QLD, Australia
Mailing address: 40 Montana Street, Glen Iris 3146, VIC, Australia
Website: www.theperfumecompany.com.au